{"id":3687,"date":"2019-04-07T23:44:30","date_gmt":"2019-04-07T21:44:30","guid":{"rendered":"https:\/\/shoedoctor.eu\/?page_id=3687"},"modified":"2020-10-05T10:04:43","modified_gmt":"2020-10-05T08:04:43","slug":"general-terms-and-conditions","status":"publish","type":"page","link":"https:\/\/shoedoctor.eu\/en\/general-terms-and-conditions\/","title":{"rendered":"General Terms and Conditions"},"content":{"rendered":"

GENERAL TERMS AND CONDITIONS<\/h3>
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General Terms and Conditions for the company ShoeDOCTOR d.o.o., Predilni\u0161ka cesta 16, 4290 Tr\u017ei\u010d, Slovenia<\/p>\n

https:\/\/shoedoctor.eu<\/a><\/p>\n

Email: \u00a0info@shoedoctor.eu<\/p>\n

Telephone:\u00a0 (04)-59-20-200<\/p>\n

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  1. General Terms and Conditions<\/strong><\/li>\n<\/ol>\n

    The General Terms and Conditions of the online store https:\/\/shoedoctor.eu<\/a> (hereinafter “online store”) are drawn up in accordance with the Consumer Protection Act (ZVPot), the Personal Data Protection Act (ZVOP-1), the Electronic Communications Act (ZEKom-1), the Electronic Commerce Market Act (ZEPT), the Consumer Protection against Unfair Commercial Practices Act (ZVPNPP), the Out-of-Court Settlement of Consumer Disputes Act (ZIdRPS), and the relevant European legislation.<\/p>\n

    The online store is administered by SHOEDOCTOR d.o.o. Popravilo \u0161portne obutve in trgovina \u2013 short form of the company name: ShoeDOCTOR d.o.o. (hereinafter also “seller”, “supplier” or “service provider”), Predilni\u0161ka cesta 16, 4290 Tr\u017ei\u010d, Registration number: 8725993000, Tax ID: SI 23435097 (VAT taxable company) which is also the e-commerce provider (hereinafter also “service provider” and\/or “provider of goods” or “seller”).<\/p>\n

    The General Terms and Conditions govern the functioning of the online store and the rights and obligations of the user and provider, as well as the business relationship between the seller and the customer.<\/p>\n

    The customer is bound by the general conditions applicable at the time of the purchase of goods or services (placed online order). Each time an order is placed the customer’s attention is specifically drawn to the General Terms and Conditions, and they accept them by placing an order.<\/p>\n

    If you need any additional information, feel free to call us on (04)-59-29-200, every business day from Monday to Friday between 7am and 3pm, or email us at info@shoedoctor.eu. If we are unable to answer your questions immediately, we will get back to you as soon as possible.<\/p>\n

    As a provider we acknowledge that there may be mistakes in published descriptions and prices of products or services.<\/p>\n

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    1. Scope of Validity<\/strong><\/li>\n<\/ol>\n

      The General Terms and Conditions govern legal relationships and the commerce between the seller and the customer; the customer is bound by the general conditions applicable at the time of the purchase (placed online order). Non-compliance with the general conditions, which are publicly available, is only possible upon written arrangement between the clients. The General Terms and Conditions apply to all dispatched shipments worldwide.<\/p>\n

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      1. Order and Purchase Agreement or Contract for Services<\/strong><\/li>\n<\/ol>\n

        ShoeDOCTOR d.o.o. offers several options for ordering, namely:<\/p>\n

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        1. Telephone orders (04)-59-20-200<\/li>\n<\/ol>\n

          You prepare a list of the products or services you wish to order and give us a call on (04)-59-20-200. Orders are accepted from Monday to Friday between 7am and 3pm.<\/p>\n

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          1. Online store – https:\/\/shoedoctor.eu<\/a><\/li>\n<\/ol>\n

            You can place an order 24\/7 throughout the year in our online store. You can also email your order directly to: info@shoedoctor.eu<\/a><\/p>\n

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            1. Written orders are possible at the pick-up points after completing an order form.<\/li>\n<\/ol>\n

              We look forward to your order.<\/p>\n

              In the case of a telephone, mail or fax order the contract is concluded when the seller accepts the order, unless the seller notifies the customer, as soon as possible, that certain goods are not available or that the order has not been accepted (existing debt, minors\u2026).<\/p>\n

              In the case of an online order the contract between the seller and the buyer (service provider and customer) is concluded when the seller sends the first email on the order\u2019s status (Subject: Order confirmation). From that moment, all prices and other conditions are fixed and apply to both the seller (service provider) and the buyer (customer). The customer is the person whose data correspond to that stated on the order. Subsequent modifications to the customer’s data are not possible.<\/p>\n

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              1. Prices<\/strong><\/li>\n<\/ol>\n

                The prices of products published in the online store are stated in EUR and include VAT. Prices remain valid until cancellation or the publication of new prices. Prices apply at the time of the placement of the order and are not fixed in advance for a certain validity period.<\/p>\n

                The price of the service ordered may increase or decrease (based on the price list), taking into account that the provider of the repair will resolve, replace and\/or repair or not repair all discrepancies and incorrectly completed data on the placement form, and at their own discretion (un)necessary\/(non)urgent repairs, without notifying the customer, in such a way as to guarantee the highest rate of professionalism of the repair and the quality of the end product.<\/p>\n

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                1. Payment Methods<\/strong><\/li>\n<\/ol>\n

                  The following payment methods are possible:<\/p>\n